/**
 * kundenberaterin.css — Paket 1 Grundstyles
 *
 * Alle Selektoren auf .kundenberaterin-* begrenzt, keine globalen
 * Element-Selektoren. Z-Index-Bereich 9998-9999 vermeidet Konflikte
 * mit üblichen Cookie-Bannern (~9000).
 */

:root {
    --kbr-surface-light: #F1F5F9;
    --kbr-white: #ffffff;
    --kbr-text-secondary: #333333;
}

/* === Floating-Button === */

.kundenberaterin-fab {
    position: fixed;
    bottom: 20px;
    right: 20px;
    z-index: 9998;

    width: 60px;
    height: 60px;
    border-radius: 50%;
    border: none;
    cursor: pointer;
    padding: 0;

    background-color: #1a1a1a;
    color: var(--kbr-white);
    font-size: 24px;
    line-height: 1;

    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.35);
    transition: transform 0.15s ease, box-shadow 0.15s ease;

    font-family: system-ui, -apple-system, sans-serif;
}

.kundenberaterin-fab:hover {
    transform: scale(1.08);
    box-shadow: 0 6px 18px rgba(0, 0, 0, 0.45);
}

.kundenberaterin-fab:active {
    transform: scale(0.97);
}

/* === Modal-Overlay === */

.kundenberaterin-modal {
    position: fixed;
    inset: 0;
    z-index: 9999;
    display: flex;
    align-items: center;
    justify-content: center;
}

.kundenberaterin-modal[hidden] {
    display: none;
}

/* Abdunkelungs-Schicht */
.kundenberaterin-modal-backdrop {
    position: absolute;
    inset: 0;
    background-color: rgba(0, 0, 0, 0.6);
}

/* Dialog-Card */
.kundenberaterin-modal-card {
    position: relative;
    z-index: 1;
    width: 100%;
    max-width: 480px;
    margin: 16px;

    background-color: var(--kbr-white);
    border-radius: 16px;
    padding: 24px;

    box-shadow: 0 8px 32px rgba(0, 0, 0, 0.2);
    font-family: system-ui, -apple-system, sans-serif;
}

/* Schließen-Button */
.kundenberaterin-modal-close {
    position: absolute;
    top: 12px;
    right: 12px;

    width: 32px;
    height: 32px;
    border-radius: 50%;
    border: none;
    cursor: pointer;
    padding: 0;

    background-color: #f0f0f0;
    color: var(--kbr-text-secondary);
    font-size: 20px;
    line-height: 32px;
    text-align: center;

    transition: background-color 0.1s ease;
}

.kundenberaterin-modal-close:hover {
    background-color: #e0e0e0;
}

/* Modal-Inhalt (Paket-1-Stub, wird durch Bot-DOM ersetzt) */
.kundenberaterin-modal-body {
    margin-top: 8px;
    color: var(--kbr-text-secondary);
    font-size: 15px;
    line-height: 1.5;
}

/* ═══════════════════════════════════════════════════════════════════
   BOT-INNER-LAYOUT (Paket 2)
   Alle Selektoren beginnen mit .kundenberaterin- oder #kundenberaterin-
   — keine globalen Element-Selektoren (kein body/button/input/main).
   Visuelle Vorlage: kunden/siebdruckladen/demo/index.html <style>-Block.
   @font-face weggelassen — system-font-stack vermeidet Doppelladen von Inter.
   ═══════════════════════════════════════════════════════════════════ */

/* CSS-Variablen im Bot-Container-Scope */
.kundenberaterin-bot-body {
    --kb-brand:          #59C6F1;
    --kb-brand-dark:     #2FAFE3;
    --kb-brand-soft:     rgba(89, 198, 241, 0.12);
    --kb-text:           var(--kbr-surface-light);
    --kb-text-muted:     rgba(241, 245, 249, 0.7);
    --kb-surface-card:   rgba(0, 0, 0, 0.35);
    --kb-surface-border: rgba(255, 255, 255, 0.4);
    --kb-input-bg:       rgba(0, 0, 0, 0.35);
    --kb-input-border:   rgba(255, 255, 255, 0.4);
    --kb-input-radius:   1.5rem;
    --kb-radius-card:    2rem;
    --kb-shadow-card:    0 8px 32px rgba(0, 0, 0, 0.2);
    --kb-button-shadow:  0 10px 15px -3px rgba(89, 198, 241, 0.3);

    margin: 0;
    padding: 0;
    overflow: hidden;
    font-family: Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;
    color: var(--kb-text);
    line-height: 1.5;
    box-sizing: border-box;
    height: 100%;
}

/* Dialog-Card überschreiben: dunkel für den Bot */
.kundenberaterin-bot-body ~ .kundenberaterin-modal-close,
.kundenberaterin-modal-card:has(.kundenberaterin-bot-body) {
    background: #1a3d2e;
    color: var(--kbr-surface-light);
    padding: 0;
    max-width: 620px;
    height: min(680px, 90vh);
    border-radius: 16px;
    overflow: hidden;
    display: flex;
    flex-direction: column;
}

/* Schließen-Button über dem Dark-Modal */
.kundenberaterin-modal-card:has(.kundenberaterin-bot-body) .kundenberaterin-modal-close {
    background: rgba(255, 255, 255, 0.12);
    color: var(--kbr-surface-light);
    z-index: 20;
}

.kundenberaterin-modal-card:has(.kundenberaterin-bot-body) .kundenberaterin-modal-close:hover {
    background: rgba(255, 255, 255, 0.22);
}

/* Bot-Wrapper */
.kundenberaterin-bot {
    position: relative;
    width: 100%;
    height: 100%;
    display: flex;
    flex-direction: column;
    background-image: url('../images/bg.jpg');
    background-size: cover;
    background-position: center;
    background-repeat: no-repeat;
    overflow: hidden;
}

.kundenberaterin-bot::before {
    content: '';
    position: absolute;
    inset: 0;
    background: rgba(0, 0, 0, 0.25);
    z-index: 0;
    pointer-events: none;
}

.kundenberaterin-bot > * {
    position: relative;
    z-index: 1;
}

/* Orb-Canvas — liegt hinter dem Chat (pointer-events:none) */
#kundenberaterin-orb-canvas {
    position: absolute;
    width: 120px;
    height: 120px;
    pointer-events: none;
    transition:
        transform 0.6s cubic-bezier(0.2, 0.8, 0.2, 1),
        width 0.6s cubic-bezier(0.2, 0.8, 0.2, 1),
        height 0.6s cubic-bezier(0.2, 0.8, 0.2, 1);
    z-index: 3;
    will-change: transform;
    top: 0;
    left: 0;
}

#kundenberaterin-orb-canvas.start-mode {
    width: 240px;
    height: 240px;
    pointer-events: auto;
    cursor: pointer;
    top: 50%;
    left: 50%;
    transform: translate(-50%, -50%);
    z-index: 3;
}

#kundenberaterin-orb-canvas.start-mode:hover {
    transform: translate(-50%, -50%) scale(1.05);
}

/* Start-Hint unter dem Orb */
.kundenberaterin-start-hint {
    position: absolute;
    top: calc(50% + 130px);
    left: 50%;
    transform: translateX(-50%);
    font-size: 0.85rem;
    color: rgba(241, 245, 249, 0.65);
    text-align: center;
    pointer-events: none;
    z-index: 4;
    white-space: nowrap;
    transition: opacity 0.3s ease;
}

.kundenberaterin-start-hint.hidden {
    opacity: 0;
}

/* Header */
.kundenberaterin-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 1rem;
    padding: 0.625rem 1rem 0.625rem 1.25rem;
    border-radius: 9999px;
    margin: 0.875rem 0.875rem 0;
    flex: 0 0 auto;
    background: var(--kb-surface-card);
    backdrop-filter: blur(11px);
    -webkit-backdrop-filter: blur(11px);
    border: 1px solid var(--kb-surface-border);
    box-shadow: var(--kb-shadow-card);
}

.kundenberaterin-brand {
    display: flex;
    align-items: center;
    gap: 0.75rem;
    min-width: 0;
    font-weight: 700;
    font-size: 1.0rem;
    color: var(--kb-text);
}

.kundenberaterin-logo {
    width: 28px;
    height: 28px;
    border-radius: 50%;
    overflow: hidden;
    flex: 0 0 auto;
    background: var(--kb-brand);
    box-shadow: 0 4px 10px -2px rgba(89, 198, 241, 0.5);
    display: block;
    object-fit: cover;
}

/* Chat-Container */
.kundenberaterin-chat {
    flex: 1;
    overflow-y: auto;
    padding: 0.5rem 0.875rem 10rem;
    display: flex;
    flex-direction: column;
    gap: 0.75rem;
    scroll-behavior: smooth;
    scrollbar-width: thin;
    scrollbar-color: rgba(255, 255, 255, 0.28) transparent;
}

.kundenberaterin-chat::-webkit-scrollbar {
    width: 8px;
}
.kundenberaterin-chat::-webkit-scrollbar-track { background: transparent; }
.kundenberaterin-chat::-webkit-scrollbar-thumb {
    background: rgba(255, 255, 255, 0.28);
    border-radius: 999px;
    border: 2px solid transparent;
    background-clip: padding-box;
}
.kundenberaterin-chat::-webkit-scrollbar-thumb:hover {
    background: rgba(255, 255, 255, 0.45);
    background-clip: padding-box;
}
.kundenberaterin-chat::-webkit-scrollbar-button { display: none; }

/* Chat-Bubbles — wiederverwendet die Demo-Klassen .msg/.bubble */
.kundenberaterin-chat .msg {
    display: flex;
    flex-direction: column;
    max-width: 85%;
}

.kundenberaterin-chat .msg.user {
    align-self: flex-end;
    align-items: flex-end;
}

.kundenberaterin-chat .msg.agent {
    align-self: flex-start;
    align-items: flex-start;
}

.kundenberaterin-chat .bubble {
    padding: 0.875rem 1.125rem;
    border-radius: 1.25rem;
    word-break: break-word;
    font-size: 0.95rem;
    animation: kb-bubbleIn 0.3s cubic-bezier(0.2, 0.8, 0.2, 1);
}

.kundenberaterin-chat .msg.user .bubble {
    background: var(--kb-brand);
    color: #fff;
    border-radius: 1.25rem 1.25rem 0.25rem 1.25rem;
}

.kundenberaterin-chat .msg.agent .bubble {
    background: var(--kb-surface-card);
    backdrop-filter: blur(11px);
    -webkit-backdrop-filter: blur(11px);
    color: var(--kb-text);
    border: 1px solid var(--kb-surface-border);
    border-radius: 1.25rem 1.25rem 1.25rem 0.25rem;
    box-shadow: var(--kb-shadow-card);
}

.kundenberaterin-chat .bubble.empty::before {
    content: '...';
    color: var(--kb-text-muted);
    font-size: 1.2rem;
    letter-spacing: 0.2em;
    animation: kb-blink 1.2s infinite ease-in-out;
}

.kundenberaterin-chat .bubble.empty {
    min-width: 3.5rem;
    min-height: 1.5rem;
}

@keyframes kb-bubbleIn {
    from { opacity: 0; transform: translateY(8px) scale(0.96); }
    to   { opacity: 1; transform: translateY(0) scale(1); }
}

@keyframes kb-blink {
    0%, 100% { opacity: 0.4; }
    50%       { opacity: 1; }
}

/* Tool-Bubbles */
.kundenberaterin-chat .tool-bubble {
    display: inline-flex;
    align-items: center;
    gap: 0.5rem;
    padding: 0.35rem 0.85rem;
    font-size: 0.8125rem;
    color: rgba(241, 245, 249, 0.82);
    background: rgba(255, 255, 255, 0.06);
    backdrop-filter: blur(6px);
    -webkit-backdrop-filter: blur(6px);
    border: 1px solid rgba(255, 255, 255, 0.12);
    border-radius: 0.75rem;
    width: fit-content;
    max-width: 100%;
    margin: 0 0 0.4rem 0.25rem;
    animation: kb-toolSlideIn 0.28s cubic-bezier(0.2, 0.8, 0.2, 1);
}

.kundenberaterin-chat .tool-bubble.pending {
    border-color: rgba(255, 255, 255, 0.2);
    opacity: 0.85;
}

.kundenberaterin-chat .tool-bubble.pending .tool-bubble-icon {
    color: rgba(255, 255, 255, 0.65);
    animation: kb-toolPendingPulse 1.4s ease-in-out infinite;
}

@keyframes kb-toolPendingPulse {
    0%, 100% { opacity: 0.4; }
    50%       { opacity: 1; }
}

.kundenberaterin-chat .tool-bubble.ok {
    border-color: rgba(74, 222, 128, 0.3);
}

.kundenberaterin-chat .tool-bubble.ok .tool-bubble-icon {
    color: rgb(74, 222, 128);
    animation: kb-toolPop 0.3s ease;
}

.kundenberaterin-chat .tool-bubble.err {
    border-color: rgba(239, 68, 68, 0.35);
}

.kundenberaterin-chat .tool-bubble.err .tool-bubble-icon {
    color: rgb(248, 113, 113);
}

.kundenberaterin-chat .tool-bubble-icon {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 1rem;
    height: 1rem;
    flex: 0 0 auto;
}

.kundenberaterin-chat .tool-bubble-label { font-weight: 500; white-space: nowrap; }
.kundenberaterin-chat .tool-bubble-args {
    font-size: 0.72rem;
    color: rgba(241, 245, 249, 0.55);
    font-style: italic;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
    max-width: 36ch;
}
.kundenberaterin-chat .tool-bubble-meta {
    font-size: 0.7rem;
    color: rgba(241, 245, 249, 0.45);
    font-family: ui-monospace, "SFMono-Regular", Menlo, monospace;
    margin-left: 0.1rem;
    white-space: nowrap;
}

@keyframes kb-toolSlideIn {
    from { opacity: 0; transform: translateX(-6px); }
    to   { opacity: 1; transform: translateX(0); }
}

@keyframes kb-toolPop {
    0%   { transform: scale(0.6); }
    60%  { transform: scale(1.2); }
    100% { transform: scale(1); }
}

/* Produktkarten */
.kundenberaterin-chat .product-card {
    display: flex;
    flex-direction: column;
    margin-top: 0.4rem;
    border-radius: 1rem;
    background: rgba(255, 255, 255, 0.06);
    border: 1px solid rgba(255, 255, 255, 0.18);
    backdrop-filter: blur(8px);
    -webkit-backdrop-filter: blur(8px);
    max-width: 100%;
    overflow: hidden;
    animation: kb-bubbleIn 0.3s cubic-bezier(0.2, 0.8, 0.2, 1);
}

.kundenberaterin-chat .product-card-item {
    display: flex;
    flex-direction: row;
    align-items: center;
    padding: 0;
    position: relative;
    text-decoration: none;
    color: inherit;
    transition: transform 180ms cubic-bezier(0.34, 1.56, 0.64, 1);
}

.kundenberaterin-chat .product-card-item + .product-card-item {
    border-top: 1px solid rgba(255, 255, 255, 0.1);
}

.kundenberaterin-chat a.product-card-item:hover {
    transform: scale(1.025);
    z-index: 1;
}

.kundenberaterin-chat a.product-card-item:active {
    transform: scale(0.96);
    transition: transform 90ms cubic-bezier(0.4, 0, 0.6, 1);
}

.kundenberaterin-chat .product-card-text {
    display: flex;
    flex-direction: column;
    gap: 0.2rem;
    min-width: 0;
    flex: 1;
    padding: 0.6rem 1rem;
}

.kundenberaterin-chat .product-card-name {
    font-weight: 600;
    font-size: 0.92rem;
    line-height: 1.3;
    color: var(--kb-text);
}

.kundenberaterin-chat .product-card-meta {
    display: flex;
    gap: 0.6rem;
    flex-wrap: wrap;
    font-size: 0.78rem;
    color: var(--kb-text-muted);
}

.kundenberaterin-chat .product-card-price {
    color: var(--kb-brand);
    font-weight: 600;
}

.kundenberaterin-chat .product-card-image {
    width: 84px;
    height: 84px;
    object-fit: cover;
    flex-shrink: 0;
    border-radius: 0;
}

.kundenberaterin-chat .product-card-item:first-child .product-card-image {
    border-top-right-radius: 1rem;
}

.kundenberaterin-chat .product-card-item:last-child .product-card-image {
    border-bottom-right-radius: 1rem;
}

/* Quickstart-Chips */
.kundenberaterin-chat .quickstart-chips {
    display: flex;
    flex-wrap: wrap;
    gap: 0.5rem;
    margin: 0.5rem 0 1rem 0.25rem;
    align-self: flex-start;
    width: calc(100% - 0.5rem);
    animation: kb-bubbleIn 0.3s cubic-bezier(0.2, 0.8, 0.2, 1);
}

.kundenberaterin-chat .quickstart-chip {
    padding: 0.5rem 0.9rem;
    border: 1px solid rgba(255, 255, 255, 0.35);
    border-radius: 9999px;
    background: rgba(255, 255, 255, 0.08);
    backdrop-filter: blur(10px);
    -webkit-backdrop-filter: blur(10px);
    color: var(--kb-text);
    font-family: inherit;
    font-size: 0.875rem;
    cursor: pointer;
    transition: background 0.15s ease, border-color 0.15s ease, transform 0.08s ease;
}

.kundenberaterin-chat .quickstart-chip:hover {
    background: rgba(89, 198, 241, 0.18);
    border-color: rgba(89, 198, 241, 0.6);
}

.kundenberaterin-chat .quickstart-chip:active { transform: scale(0.97); }

/* Status-Banner */
.kundenberaterin-status {
    position: absolute;
    bottom: 7rem;
    left: 50%;
    transform: translateX(-50%);
    font-size: 0.8rem;
    color: var(--kb-text-muted);
    padding: 0.4rem 1rem;
    background: var(--kb-surface-card);
    border: 1px solid var(--kb-surface-border);
    border-radius: 9999px;
    backdrop-filter: blur(11px);
    -webkit-backdrop-filter: blur(11px);
    z-index: 6;
    max-width: 90%;
    text-align: center;
    transition: opacity 0.3s ease;
}

/* Error-Banner — Sticky, bleibt bis User schließt (Task 8) */
.kundenberaterin-error {
    position: absolute;
    top: 3.5rem;
    left: 0.875rem;
    right: 0.875rem;
    display: flex;
    align-items: center;
    gap: 0.75rem;
    padding: 0.75rem 1rem;
    border-radius: 0.75rem;
    background: rgba(220, 38, 38, 0.92);
    color: #fff;
    font-size: 0.875rem;
    z-index: 10;
    backdrop-filter: blur(11px);
    -webkit-backdrop-filter: blur(11px);
    box-shadow: 0 4px 16px rgba(0, 0, 0, 0.25);
}

.kundenberaterin-error[hidden] { display: none; }
.kundenberaterin-error-icon { flex-shrink: 0; }

#kundenberaterin-error-text { flex: 1; }

#kundenberaterin-error-close {
    flex-shrink: 0;
    background: transparent;
    border: none;
    color: #fff;
    cursor: pointer;
    padding: 0.25rem;
    border-radius: 0.375rem;
    display: flex;
    align-items: center;
    transition: background 120ms ease;
}

#kundenberaterin-error-close:hover { background: rgba(255, 255, 255, 0.18); }

/* Eingabe-Bereich */
.kundenberaterin-input {
    position: absolute;
    bottom: 1.25rem;
    left: 50%;
    transform: translateX(-50%);
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 0.875rem;
    z-index: 5;
    width: min(540px, calc(100% - 1.75rem));
}

/* Voice-Buttons (Mic + Text-Toggle) */
.kundenberaterin-voice-buttons {
    display: flex;
    gap: 0.75rem;
    align-items: center;
    justify-content: center;
    transition: opacity 0.3s ease, transform 0.3s ease;
}

.kundenberaterin-voice-buttons.hidden {
    opacity: 0;
    transform: translateY(8px);
    pointer-events: none;
}

.kundenberaterin-round-btn {
    width: 3.25rem;
    height: 3.25rem;
    border-radius: 50%;
    background: var(--kb-brand);
    border: none;
    display: grid;
    place-items: center;
    cursor: pointer;
    box-shadow: 0 8px 24px -4px rgba(89, 198, 241, 0.5);
    transition: transform 150ms ease, box-shadow 150ms ease;
    color: #fff;
}

.kundenberaterin-round-btn:hover {
    transform: scale(1.06);
    box-shadow: 0 12px 32px -4px rgba(89, 198, 241, 0.6);
}

.kundenberaterin-round-btn:active { transform: scale(0.96); }

.kundenberaterin-round-btn svg {
    width: 1.4rem;
    height: 1.4rem;
    stroke: currentColor;
    fill: none;
    stroke-width: 2;
    stroke-linecap: round;
    stroke-linejoin: round;
}

.kundenberaterin-send-btn svg { fill: currentColor; stroke: none; }

/* Eingabe-Karte (Mic + Text) */
.kundenberaterin-mic-card,
.kundenberaterin-text-card {
    background: var(--kb-input-bg);
    border: 1px solid var(--kb-input-border);
    border-radius: var(--kb-input-radius);
    padding: 0.5rem 0.75rem;
    backdrop-filter: blur(11px);
    -webkit-backdrop-filter: blur(11px);
    box-shadow: var(--kb-shadow-card);
    display: none;
    flex-direction: column;
    gap: 0.4rem;
    width: 100%;
    animation: kb-cardIn 0.25s cubic-bezier(0.2, 0.8, 0.2, 1);
}

.kundenberaterin-mic-card.visible,
.kundenberaterin-text-card.visible {
    display: flex;
}

@keyframes kb-cardIn {
    from { opacity: 0; transform: translateY(12px); }
    to   { opacity: 1; transform: translateY(0); }
}

/* SiriWave-Container */
#kundenberaterin-siri-container {
    width: 100%;
    height: 70px;
    display: flex;
    align-items: center;
    justify-content: center;
}

/* Text-Eingabe */
.kundenberaterin-text-row {
    display: flex;
    align-items: center;
    gap: 0.5rem;
}

#kundenberaterin-text-input {
    flex: 1;
    background: transparent;
    border: none;
    color: var(--kb-text);
    font-family: inherit;
    font-size: 1rem;
    padding: 0.625rem 0.5rem;
    resize: none;
    outline: none;
    max-height: 8rem;
    line-height: 1.4;
}

#kundenberaterin-text-input::placeholder { color: var(--kb-text-muted); }

#kundenberaterin-text-send-btn {
    width: 2.5rem;
    height: 2.5rem;
    border-radius: 50%;
    background: var(--kb-brand);
    border: none;
    display: grid;
    place-items: center;
    cursor: pointer;
    color: #fff;
    flex: 0 0 auto;
    transition: transform 150ms ease;
}

#kundenberaterin-text-send-btn:hover { transform: scale(1.06); }
#kundenberaterin-text-send-btn:active { transform: scale(0.96); }
#kundenberaterin-text-send-btn svg { width: 1.1rem; height: 1.1rem; fill: currentColor; }

.kundenberaterin-hint-row {
    display: flex;
    justify-content: flex-end;
    gap: 0.4rem;
    align-items: center;
    font-size: 0.7rem;
    color: var(--kb-text-muted);
}

.kundenberaterin-kbd {
    font-family: ui-monospace, Menlo, monospace;
    background: rgba(0, 0, 0, 0.35);
    border: 1px solid rgba(255, 255, 255, 0.3);
    border-radius: 0.4rem;
    padding: 0.1rem 0.45rem;
    font-size: 0.7rem;
    color: var(--kb-text);
}

/* Mobile-Anpassungen */
@media (max-width: 640px) {
    #kundenberaterin-orb-canvas.start-mode {
        width: 200px;
        height: 200px;
    }

    .kundenberaterin-start-hint {
        top: calc(50% + 110px);
        font-size: 0.78rem;
    }

    .kundenberaterin-input {
        width: calc(100% - 1rem);
        bottom: 0.75rem;
    }

    #kundenberaterin-siri-container {
        height: 44px;
    }

    .kundenberaterin-mic-card,
    .kundenberaterin-text-card {
        padding: 0.4rem 0.6rem;
        border-radius: 1.25rem;
    }

    .kundenberaterin-round-btn {
        width: 2.85rem;
        height: 2.85rem;
    }

    .kundenberaterin-round-btn svg {
        width: 1.2rem;
        height: 1.2rem;
    }

    .kundenberaterin-voice-buttons {
        gap: 0.6rem;
    }
}